FAQ
Questions, answered
Everything about how we work, what it costs, and what you can expect.
What exactly is Found Clearly?
A visibility platform for local service businesses. We diagnose how your website performs across three areas — search (SEO), AI assistants, and customer clarity — in one plain-English report, then implement the fixes for you and re-audit to show the change.
Is this just an SEO audit?
No. SEO (being Found) is one of three parts. We also check whether AI assistants can understand your business (Understood) and whether a real customer grasps your offer and takes action (Chosen). It's a full marketing-visibility review, not just keywords and rankings.
What are the three pillars — Found, Understood, Chosen?
Found = can Google and Bing crawl, index, and rank you. Understood = can AI tools like ChatGPT and Perplexity interpret your business correctly. Chosen = can a human understand your offer in five seconds and know what to do next. Each gets a 0–100 score with the evidence behind it.
What do I get with the Expert Report — and what does it cost?
One report across Found, Understood, and Chosen, with page-level evidence and a prioritized action plan. Unlock it instantly for $49 (self-serve), or get it for $149 with a manual founder review and a 30-minute walkthrough call. The $149 option includes two re-audits within 90 days and is credited 100% toward any fix sprint you book within 30 days.
Do you guarantee more calls, traffic, or #1 rankings?
No — and you should be cautious of anyone who does. Search engines and AI systems don't allow guaranteed placement. We give you an evidence-based diagnosis, implement the fixes, and prove the change by re-auditing your own site. Results vary by market and competition.
What is a fix sprint, and what does it cost?
A fixed-scope project where we implement the highest-impact fixes for you. Visibility Fix Sprint starts at $1,500 (up to 5 pages), Growth Fix Sprint at $2,750 (up to 10 pages plus new content), and larger rebuilds from $5,000. Final scope is confirmed on a call after the audit.
What's the difference between Monitor and the managed retainers?
Monitor ($149/mo) is software: monthly re-crawls, updated scores, trend charts, and alerts — no hands-on implementation. Managed Visibility — Care (from $1,000/mo), Growth (from $1,800/mo), and Market Leader (from $3,000/mo) add real monthly implementation work, with the amount of work capped and stated up front.
How is the AI visibility score measured — does it change every time?
By default the AI score measures your site's readiness for AI — the structure, clarity, and signals AI systems rely on. That's computed from your site, so it's stable: re-running the same site gives the same score within a couple of points. Live mention tracking in specific AI tools is an optional add-on we show separately once monitoring is connected.
Do you only work with Texas businesses?
We focus on local service businesses in Texas — HVAC, roofing, dental, med spas, and similar — because that focus makes the work sharper. We can work with similar businesses elsewhere; the report and sprints are the same.
How soon will I see results?
The report is ready quickly, and a fix sprint typically lands within days to a couple of weeks depending on scope. Search and AI systems then take their own time to reflect changes — that's why we re-audit your site to show the before/after rather than promising a date.